Work Order and Dispatch Software for Contractors
Assign work company-wide, dispatch it to the field, and let material consumption adjust inventory as the job gets done.
Service and repair work doesn't fit a project timeline. It arrives in ones and twos, gets assigned to whoever is closest, and consumes material that has to come off a shelf somewhere.
Work orders in SiteAnchor run company-wide rather than being trapped inside a single project, which is how dispatch actually works when half the day is service calls.
What it does
Company-wide work orders
- Work orders exist at the company level, so they can be dispatched without being forced under a construction project that doesn't fit.
Dispatch board
- Assign and track work across the whole team, with status visible as jobs move.
Inventory that adjusts itself
- Material consumed on a work order draws down stock automatically, netted against purchase-order receipts so nothing is counted twice.
Adjustable and reversible
- Material usage can be corrected by delta and fully undone, with an idempotency guard so a double-submitted change doesn't double-count.
Equipment tracking
- Owned equipment and rentals carry cost and availability, with double-booking flagged before two crews plan on the same machine.
Field-facing by design
- Crew see their assigned work in the same stripped-down field interface they use for time and daily logs.
How it works
- 01
Create the work order
Company-wide, optionally linked to a project or customer.
- 02
Dispatch it
Assign to a crew member or group from the dispatch board.
- 03
Field completes it
Crew record work done and materials used from their phones.
- 04
Stock and cost update
Inventory draws down and cost posts to the job.
Works with the rest of the platform
Work Orders & Dispatch isn't a standalone module — it shares the same job record as everything else in SiteAnchor.
Purchase Orders
Generate purchase orders from the signed estimate, receive against them, and keep stock levels honest without a separate inventory system.
Crew Time Tracking
Crew clock in and out against a specific job and phase from their phones, with off-site clock-ins flagged for review and hours that flow into job costing and invoices.
Job Costing
See committed versus actual cost on every job while it's running, broken down by cost code and phase, instead of finding out the margin after it closes.
Daily Logs
Capture weather, crew, work performed, and jobsite photos from the field — on the day, from a phone, not retyped into a spreadsheet at night.
For HVAC Contractors
Run installs and service out of one system, with equipment, parts, and crew hours tracked against the job that used them.
For Plumbing Contractors
Dispatch service calls, track truck stock as it gets used, and keep project plumbing on the schedule it's actually tied to.
For Electrical Contractors
Run project work and service calls out of one system, with parts, hours, and permits tracked against the job that consumed them.
Frequently asked questions
Do work orders have to belong to a project?
- No. They exist company-wide and can be dispatched independently, which suits service and repair work that doesn't map to a construction project.
Does completing a work order update stock?
- Yes. Materials consumed draw down inventory, netted against receiving so the same material isn't deducted twice.
Can a material mistake be corrected?
- Yes. Adjustments apply by delta and can be undone completely, with a guard against double submission.
What is work order software for contractors?
- A way to create, assign, and track individual pieces of service or repair work that don't belong to a construction project — the ones and twos that arrive by phone, get given to whoever is closest, and consume material off a shelf somewhere.
Can I dispatch work to the field?
- Yes. Work is assigned from a dispatch board and appears in the crew's field interface alongside their time clock and daily logs, with status visible in the office as jobs move.
Does it do route optimization?
- No. Work orders are assigned and scheduled by a person; there's no automatic routing or drive-time optimization between stops.
Can I bill a work order?
- Yes. Hours logged against it pull onto an invoice as billable time, and material consumed posts its cost to the job as stock draws down.